RoutineCare membership

Here is what comes with your RoutineCare membership.

Member savings, free shipping, VetPoints and our 100-day guarantee. All of it starts with your first order.

See What You Get
100-day money-back guarantee Free shipping on every delivery
An owner lifting a FreshWipes jar out of a delivery box while a golden retriever looks in
Your membership

Six things your membership gives you

No codes to remember. Your member benefits apply to every order.

A happy puppy in a blue dog bed next to a gift box
20% member savings

Your member price on your VetPets products, on every order. No code to enter.

A dachshund sitting in an opened delivery box
Free shipping

Every delivery ships free, whatever the order size.

A golden retriever carrying a blue chew toy next to a gift box
VetPoints on every order

Earn 100 VetPoints with each order and unlock free rewards for your dog.

See the rewards →
A goldendoodle next to a phone showing her Pet Health Profile with care focus and suggested routine order
A Pet Health Profile for each pet

Answer a few quick questions, with an optional photo. You get your pet's care focus and a suggested routine order.

Build your pet's profile →

General care suggestions only. Not veterinary advice or a diagnosis.

A smiling Labrador next to a calendar with the first days marked
100-day money-back guarantee

Your first order is covered for 100 days. Not happy with it? Contact us for a full refund.

An owner gently holding a calm dog's chin with a treat in the other hand
Routine support whenever you want it

Questions about your dog's routine? Reply to any of our emails or contact our team. We reply within 24 hours on weekdays.

Contact our team →
VetPoints

Every order earns VetPoints

You earn 100 VetPoints with every order. Reach a milestone and the reward is added to your next delivery, free.

+100VetPoints with every order
A corgi meeting a new dental chew ball in an opened delivery box
Your milestone rewards
200 pts
Dental Chew Ball
Dental Chew Ball
After 2 orders
300 pts
Bite-Resistant Duck Toy
Bite-Resistant Duck Toy
After 3 orders
500 pts
GloveWipes
GloveWipes
After 5 orders
800 pts
PawFoam
PawFoam
After 8 orders
1,200 pts
EarWipes
EarWipes
After 12 orders
1,600 pts
FurEase Brush
FurEase Brush
After 16 orders
What happens next

What happens in your first weeks

You never have to work it out alone. Here is what to expect after your first order.

A beagle sniffing a delivery box on the doormat
1
In a few days
Your box arrives

Your order ships free and arrives at your door. Everything you need for your dog's routine is inside.

A cavalier on its owner's lap, a wipe on the owner's fingertip and a treat ready
2
Your first weeks
Short step-by-step emails

We send a short step-by-step for your first wipe, then a few tips that make it easier, like what to do if your dog isn't sure yet.

A dachshund resting its chin on its owner's knee while the owner types on a laptop
3
Any time
Reply with any question

Not sure about something? Just reply to one of our emails and our team will help. We reply within 24 hours on weekdays.

Real dogs, real routines

What pet parents are saying

A customer's pug on a sofa with FreshWipes, EarWipes and EyeWipes jars
A customer's small white dog with bows next to three VetPets jars
A customer's dachshund resting beside three VetPets jars on a blue blanket

Photos shared by VetPets customers.

★★★★★

"My dog - who previously hated having anything done to her teeth - ABSOLUTELY LOVES these wipes. She launches into my lap when I offer her 'teeth groomies' !!"

FreshWipes
Samantha C. Verified buyer
★★★★★

"It is so much easier than brushing and he doesn't mind at all. It is so satisfying to see discolouration on the wipes after use."

FreshWipes
Linda P. Verified buyer
★★★★★

"My Pom loves the wipes! Way less hassle than when I used to brush her teeth. Thank you!"

FreshWipes
Marilu P. Verified buyer
★★★★★

"I'd tried other types of dental cleaners for dogs and was disappointed in them, but yours really works. Very pleased with it."

FreshWipes
June D. Verified buyer

One owner's experience, not a promise.

Questions

Good to know

How do I earn VetPoints?

You earn 100 VetPoints with every order. When you reach a milestone, the reward is added to your next delivery. Your first reward, a Dental Chew Ball, comes at 200 VetPoints.

What is the Pet Health Profile?

A few quick questions about your pet, with an optional photo. You get a profile with your pet's care focus and a suggested routine order. You can build one for each pet.

General care suggestions only. Not veterinary advice or a diagnosis. Speak to your vet about anything that concerns you.

Build your pet's profile →
How does the 100-day money-back guarantee work?

Your first order is covered for 100 days. If you're not satisfied, contact us within 100 days and we'll give you a full refund.

Contact our team →
Does shipping cost anything?

No. Every RoutineCare delivery ships free, whatever the order size.

Who can I ask about my dog's routine?

Our team. Reply to any of our emails or use our contact page. We reply within 24 hours on weekdays.

Contact our team →

More questions? See our full FAQ or contact our team.

A chocolate Labrador relaxing on the sofa next to its owner, a FreshWipes jar on the side table
Your next step

Make the routine fit your dog.

Tell us about your dog in a few quick questions. You get a Pet Health Profile with a care focus and a suggested routine order, free with your membership.

Build My Pet's Profile

General care suggestions only. Not veterinary advice or a diagnosis. Speak to your vet about anything that concerns you.

100-day money-back guarantee
Free shipping on every delivery
Support Monday to Friday