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We truly believe your product from us will make a difference – for both you and your dog.

That’s why we offer a 100-day satisfaction guarantee.

You can try the product at home, in your own time.

Not completely satisfied? Then you’ll get your money back – no stress, no hassle.

For us, it’s more important that your dog gets the care they deserve than that you keep something you don’t love.

You can read more about our satisfaction guarantee here.
100-Day Satisfaction Guarantee

Payment

You can safely pay with Klarna, credit card, or bank transfer – choose what works best for you.

Shipping

We offer different rates for the UK and the Rest of the World:

• United Kingdom (UK): Standard Shipping: £2.00 (Free on orders £37 and over)Priority Shipping: £4.50
• Rest of the World:Standard Shipping: $2.95 (Free on orders $49 and over)Priority Shipping: $6.00

Delivery Time

As our UK warehouse is temporarily out of stock, your order will be shipped from our international warehouse.
We offer two shipping options at checkout:

• Standard Shipping: 1–2 days handling + 5–10 days shipping time
• Priority Shipping: 1–2 days handling + 4–7 days shipping time

A tracking number will be sent by email as soon as your order leaves the warehouse.

Questions?
Email us at info@shopvetpets.com – we always reply within 24 hours on weekdays.